Customer Relationship Management (CRM) refers to a strategic approach and technology solution that businesses use to manage, analyze, and optimize their interactions and relationships with customers throughout their entire lifecycle. A CRM system is designed to streamline and enhance customer interactions, ultimately driving better customer engagement, retention, and satisfaction.
Customer Relationship Management (CRM) is a strategic approach and technology solution that empowers businesses to manage customer interactions, enhance customer experiences, and build strong, lasting relationships. It serves as a critical tool for sales, marketing, and customer service teams to collaborate, improve efficiency, and deliver exceptional customer experiences.
